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Got Questions? We've Got Answers

Explore our FAQ section to find answers to commonly asked questions about MolEvo’s software capabilities, usage, and technical details. If you don’t find what you’re looking for, please [Contact Us] directly for further assistance.

Product Questions

What is MolEvo?

MolEvo is a decision-making software designed for the chemical industry, which utilizes a proprietary algorithm to link chemical characteristics to physical properties. This connection allows for more accurate and representative results in the analysis of complex liquids.

How does MolEvo improve chemical characterization processes?

MolEvo simplifies and accelerates the chemical analysis process by requiring less input data and utilizing advanced machine learning algorithms. This results in significant time and cost savings, more accurate data interpretation, and efficient process optimization.

Customer Administrator Questions

Where do I go to Manage the Accounts for my organization?

Please visit our Customer Admin Profile Page to access your organization profile, subscriptions, and user information. If you do not already have an account, please create one and get started with purchasing and managing your organization.

Usage Questions

Who should use MolEvo?

Our software is ideal for research scientists and engineers working in R&D departments, in-line process quality control, or academia, especially within the oil industry. However, any organization dealing with the characterization of complex liquids can benefit from MolEvo.

Can MolEvo integrate with existing systems?

While this feature is not yet available, we are working to integrate MolEvo with commonly used systems.

Technical Questions

What kind of input data does MolEvo require?

MolEvo needs minimal input to perform its analysis, typically much less than traditional methods. You will need to input basic data regarding the liquid sample you wish to analyze, and our software handles the rest.

How secure is MolEvo?

Security is a top priority for us. MolEvo uses advanced encryption and industry-standard data protection practices to ensure that all your data remains secure and confidential.

Support Questions

What if I encounter problems using MolEvo?

Our dedicated support team is here to help you resolve any issues you might encounter. We offer comprehensive technical support via email, phone, and through our website. Additionally, we provide detailed documentation and user guides.

Are there any training materials available?

Yes, we provide a variety of training resources, including tutorial videos, user manuals, and live webinars to help you get the most out of MolEvo. These resources are accessible through our customer support portal.

Purchasing Questions

How can I purchase MolEvo?

To purchase MolEvo, you can contact our sales team directly through the [Contact Us] page. We offer flexible licensing options tailored to meet the needs of different organizations.

Is there a trial version of MolEvo available?

Yes, we offer a demo version of MolEvo so you can evaluate its features and capabilities before making a purchase decision. Please schedule a demo through our website to get started.

Need more information? Our team is ready to assist you with any additional questions you may have.